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How to Delete Blocked Payoneer Account to Create a New

How to Delete Your Payoneer Account: A Step-by-Step Guide

Payoneer is a popular payment service for many reasons, including its affordability, convenience, and accessibility to businesses around the world. However, it still doesn't apply to everyone. One day you will wake up and wonder "How do I delete my Payoneer account?" you will think. because you don't need it anymore. Some of the most common reasons for this decision include:
  • Switching to a different payment tool that you find more user-friendly or suitable for your individual and/or business needs.
  • Dissatisfaction with the provided services or customer support.
  • Not wanting to pay an annual maintenance fee. Inactive Payoneer accounts are charged $29.95 every 12 months, so closing an unused one is a good idea.
  • Concerns about personal data. Even though Payoneer is a secure platform, it is better to delete your personal information if you don’t use the service to minimize the risks.
  • Finding transaction charges and exchange fees too high.
It doesn't matter why you don't want to use the solution; It is important to know how to deactivate your Payoneer account correctly. Here you can find what you need to do before closing your account and step by step instructions on how to delete your account.

INFORMATION TO CONSIDER BEFORE YOU DELETE YOUR PAYONEER ACCOUNT 

Before we discuss how to cancel a Payoneer account, you should be aware of what happens after you delete it, as this may influence your decision. This is what you should consider:

  • If you have some funds left, you won’t be able to access it any longer, so make sure you don’t have any remaining money on the platform. 
  • Your transaction history will be deleted, so we recommend taking screenshots or saving this information another way. 
  • You won’t be able to create a new Payoneer account using the same email you had for the closed one. 
  • It may take several days for your request to be reviewed.
  • Your personal information will be kept on Payoneer’s servers for some time after your account has been deleted, as this is required by law.

CLOSE YOUR PAYONEER ACCOUNT WITH THIS STEP-BY-STEP GUIDE

Do you ask yourself, “How do I delete my Payoneer account without any complications?” These are the steps you should take:

Deal with pending transactions and withdraw money

Please withdraw all funds to your bank account before canceling your account on this payment platform. Please note that your balance will not be available once it is deleted. You should then complete or cancel the remaining transactions.

Get in touch with customer support

Payoneer deletion involves sending a request to customer support:

If you have two-step authentication enabled, please log in to your Payoneer account using your password and code.

Go to the “Help” tab at the top right and choose “Support Center – Home” from the list.

Select “My Payoneer Account” and click “Close/Reopen Account” in the panel on the left.

Choose “I wish to close my account” and read the precautions

To proceed, you should click the “Contact Us” button and complete a feedback form where you state why you want to close it.

The last step is to click “Submit.” Your request will be sent to customer support. 

Get your account deletion confirmation

Once you submit a request to customer support, it will be assessed. You should expect to receive a confirmation email regarding your request to attach a file to your account. In most cases, it will be successfully closed within a few days. In the event of any problems, the support team will contact you for assistance.

If your account is blocked, you will need to submit a form to customer support if you are able to log in. You might be requested to provide supplementary personal information and documents to confirm your identity.



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